Release Date/Time: 10/9/2019 11:24 AM
Incident: Collision Reporting Center Coming Soon
Date: Thursday, 10/17/2019
Time: 11:24 AM
Location: City of Salinas
Collision Reporting Center Coming Soon
The City of Salinas, the Salinas Police Department and Accident Support Services International Ltd. (ASSI), facilitators of Collision Reporting to Police and the Insurance Industry, are pleased to announce their partnership in the operation of the Salinas Collision Reporting Center (CRC). On October 17, the Salinas CRC will be opening its doors to the public at 200 Lincoln Avenue, and will be the 2nd Collision Reporting Center in California. Media is invited to attend the opening of the CRC which will be held at City Hall.
Accident Support Services International Ltd. has provided superior customer service with Police since 1994. ASSI now operates 42 Collision Reporting Centers in partnership with over 60 local police forces. In September 2016, they opened the 1st U.S. Collision Reporting Center in Roanoke, VA in partnership with the City of Roanoke, Roanoke County and Salem Police Departments. ASSI's goal is to facilitate an active partnership between police and insurers in post-accident care by providing knowledgeable advice and assistance to accident victims. This results in increased convenience for the public as well as greater road safety. Supporting insurers fund the program; there is No Cost to the police or the public for these services.
'Salinas Police Department is looking forward to implementing our new Collision Reporting Center in partnership with Accident Support Services International Ltd. The center will provide a safe and user-friendly format to Salinas community members wishing to document traffic collisions. This new simplified reporting process will allow officers to be readily available to answer more urgent types of calls for service. In addition, officers will be able to interact with the community and be more proactive during daily patrol duties.” Roberto Filice, Assistant Chief, Salinas PD
Participation in the Collision Reporting Center program allows participating Police Departments to reallocate officers from collision reporting to higher priority calls for service. Collision reporting is moved from the side of the road to a safe and comfortable location for citizens, preventing possible secondary collisions and injuries. Access to local collision data through ASSI's Microsoft and Insurance-Canada Technology award winning Collision Reporting and Occurrence Management System (CROMS) enables police to determine collision causes and hot-spots to create and deploy pro-active traffic safety campaigns to make roads safer for all. In addition, Accident Support Services' employees complete the data entry for all official state collision reports, saving police administrative time and capturing the information for analysis and focused policing initiatives.
Motorists involved in collisions not involving injuries or criminal conduct are directed to file a report at the CRC with ASSI personnel, reviewed and signed off by police and shared electronically by ASSI with police records and the insurance carrier. Upon arrival at the CRC, citizens are greeted by a staff member who helps them to complete the official police report, photographs their vehicle damage and applies the ‘Damage Reported to Police' sticker. Drivers are offered an information handout on next steps from their insurance company and the opportunity to contact family, broker or insurance company directly from the Center. The citizen is provided with a one-stop service opportunity for all of their reporting needs.
Release Authorized by:Miguel Cabrera